Privacy Policy
How Zookti Store collects, uses, and protects your personal information — including data from Instagram and WhatsApp.
Welcome to Zookti Store (store.zookti.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us through social media channels including Instagram and WhatsApp.
Zookti Store operates in Nepal and is expanding to Australia. By using our services, you agree to the terms of this policy.
We collect information you voluntarily provide when you:
When you contact us via Instagram or WhatsApp, we may collect:
Facebook, Instagram & WhatsApp Data
Through our integration with Meta APIs, we may receive:
Data received from Meta platforms is used solely for:
We do not scrape, harvest, or collect any data from Meta platforms beyond what is expressly permitted under Meta's Platform Terms and transmitted to us through official API channels only.
You may request deletion of data we received from Meta platforms by contacting [email protected]. We will process your request within 30 days in accordance with applicable law.
We do not sell your personal information. We may share your information only in these cases:
Trusted third parties who assist in operating our website and business, including payment processors, shipping partners, and cloud hosting providers. All are contractually bound to confidentiality.
We may disclose your information if required by law or court order in Nepal or Australia, or to protect the rights, property, or safety of Zookti Store or our customers.
In the event of a merger or acquisition, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
We use cookies and similar technologies to:
You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.
We implement appropriate security measures including SSL encryption, secure servers, and restricted employee access to protect your personal information.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Order records are typically retained for 5 years for legal and accounting purposes under Nepali and Australian law. You may request deletion of your account and associated data at any time.
Depending on your location (Nepal or Australia), you may have the following rights:
Access
View the personal data we hold about you
Correction
Fix inaccurate or incomplete data
Deletion
Request removal of your personal data
Portability
Receive a copy of your data
Objection
Restrict or object to processing
Withdraw Consent
Opt out at any time
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
[email protected]
+977 9851187463
Primary Office
Nepal
Expanding To
Australia
We will respond to your enquiry within 10 business days.
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
